The Glastonbury EE Centre (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book sessions, or interact with our services.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

Personal Information

• Full name

• Email address

• Phone number

• Billing and payment details

• Booking and appointment information

Health or Wellness Information

You may voluntarily provide limited health or wellness information relevant to your participation in our sessions.

This information is used only to help ensure a safe and appropriate experience.

Website Usage Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and analytics data

This information helps us improve our website and services.

2. How We Use Your Information

We may use your personal information to:

• Process bookings and payments

• Provide EE System sessions and services

• Communicate appointment confirmations or updates

• Respond to enquiries

• Maintain client records

• Improve our services and website

• Comply with legal obligations

We will only collect information that is reasonably necessary for these purposes.

3. Payment Processing

Payments may be processed through third-party payment providers. These providers have their own privacy policies and security systems.

We do not store full credit card details on our servers.

4. Cookies & Website Analytics

Our website may use cookies and analytics tools to:

• Understand how visitors use our website

• Improve user experience

• Monitor website performance

You may disable cookies through your browser settings if you prefer.

5. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

We may share limited information with:

• Payment processing providers

• Booking system providers

• IT service providers

• Legal authorities where required by law

All providers are expected to handle your data securely.

6. Data Security

We take reasonable steps to protect your personal information from:

• Loss

• Misuse

• Unauthorised access

• Disclosure or alteration

However, no method of internet transmission is completely secure and we cannot guarantee absolute security.

7. Confidentiality

Any personal or wellness information shared with practitioners will be treated as confidential and used only for the purpose of providing services, except where disclosure is required by law.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of your information where legally permitted

• Withdraw consent for certain uses of your information

Requests can be made by contacting us directly.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain records, and comply with legal obligations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please us our contact form.